The Office of the Carinthian State Government is commited to making its Website Kärntner Familienkarte and the digital App of the Familienkarte accessible, in accordance with the Web-Zugänglichkeits-Gesetz (WZG BGBl. I. Nr. 59/2019 idgF).

This accessibility statement applies to the Website of the Kärntner Familienkarte and the digital App of the Familienkarte.

Compliance status

The Website https://www.kaerntnerfamilienkarte.at and the digital App “Kärntner Familienkarte” are fully compliant with Conformance Level AA of the “Web Content Accessibility Guidelines – WCAG 2.2” and the applicable European standard EN 301 549 V3.2.1 (2021-03) according to Directive (EU) 2016/2102 of the European Parliament and of the Council.

Preparation of this accessibility statement

This statement was prepared on 2nd of October 2025.

This statement was prepared based on a self-assessment done by the Office of the Carinthian State Government.

The statement was last reviewed on 2nd of October 2025.

Feedback and contact information

If you would like to inform us of any deficiencies regarding compliance with accessibility requirements, please feel free to contact us at:

Office of the Carinthian State Government
Department 13 – Society and Integration
Hasnerstraße 8, 9021 Klagenfurt am Wörthersee
familenkarte@ktn.gv.at

Enforcement procedure

If the response from the above contact is not satisfactory, you may file a complaint with the Austrian Research Promotion Agency (FFG). The FFG accepts complaints filed online via the electronic contact form.

The FFG will examine whether the complaint relates to violations of the Web-Zugänglichkeits-Gesetz (WZG), particularly to failure on the part of the federal government or associated institutions to comply with the accessibility requirements

If the complaint is justified, the FFG will make recommendations for action to the federal government or the legal entities concerned and propose measures designed to remedy the problem.

Accessibility Statement

This accessibility statement applies to the website of the Carinthian Family Card as well as the digital Carinthian Family Card app.